Monthly Archives: May 2020

Lead Nurturing: An Essential but Overshadowed Step

Lead generation is an important part of the business. You want sales,but to get sales,you first need to generate leads. There are several ways to do this. However,it’s not a one-two step. There are several factors that may convert a lead into a sale or turn customers away from your brand altogether.

According to a lead generation consulting agency,these are some of the reasons your leads should be nurtured:

Some Leads are Uncertain

They chanced upon your website,but they’re not really sure whether they want to proceed with the transaction. They are not hopeless leads just yet. If you work on lead nurturing,you can convert them into a sale eventually. For now,be a source of relevant information so that they will look at you as an authority in your niche.

Some Leads Want Options

Your leads may know your brand as a good company,and they want to purchase,but they’re not sure which product to buy. This also requires nurturing and guidance to help them make up their mind. If they are looking at properties for rent,for instance,their decision to rent an apartment or a condo unit might have something to do with their monthly salary or proximity to their office. Help them address these avenues to narrow their search.

Some Leads Need Guidance

For some leads,the decision has already been set,but they don’t know how to go about the process. For a complicated task such as buying a car,for example,the intent to buy is not enough. They need your guidance in helping them along the process. They have the money,but you need to share resources that will explain the down payment,financing options,car maintenance,and even resale value of their prized investment.

The sale may be the final step in the buying process,but the process for each customer to get there is different. Nurture your leads so that they can be converted into a sale,and be a repeat customer.

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Launching an Effective Mobile Marketing Strategy

Many consumers are now constantly glued to their smartphones and tablets,and they use these devices for a number of reasons – to search for information,answer emails,and make an online purchase,among others. As an e-commerce site,do you have the right mobile marketing strategies to reach these growing demographics? Along with the right professional SEO training,here are some ways you can increase your engagement with your mobile customers better for increased sales and following:

Create a Mobile-Friendly Website

This is the first step in any effective mobile marketing strategy – having a responsive website that’s easily accessible in many devices. Without this type of website,your visitor engagement will suffer,causing increased bounce rates. This,of course,will have an effect on both your website traffic and search engine rankings. So,make sure your mobile website is user-friendly and optimized for different screen sizes. To check your website’s mobile-responsivess,use Google’s Mobile-Friendly Test Tool.

Build an Exclusive App

This may sound complex at first,but keep in mind that these apps should simplify your interactions with your customers. For increase repeat transactions,offer some loyalty features such as coupons,vouchers,and stamp cards. These benefits will make your customers feel that your brand values loyalty,allowing you to increase your following. Another feature you can introduce in your app is a referral program.

Have a Chatbox Available 24/7

As mentioned earlier,people are constantly on their digital devices,so as an e-commerce site,you should be able to assist your customers at any time,whether it’s about your products and services or tracking their orders. With a chatbot,you’ll be able to provide support and answer customer queries even when you’re not inside the office. A chatbot is capable of handling thousands of chat inquiries simultaneously,providing increased efficiency.

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